One thread for the care team: coordinating clinicians, family and case managers

Care coordination often happens in a mess of phone calls, voicemails, personal texts and sticky notes. A nurse reports a blood pressure reading, the physician adjusts a dose, the case manager arranges delivery, and the patient's daughter needs to know — each through a different channel.

A single secure thread

Murphi brings everyone involved in a patient's care into one secure thread. Clinicians and staff use the Murphi app or web; family members and case managers reply by regular SMS, with no app required. Every message is labeled by role, so it's always clear who said what.

Faster decisions

When the nurse posts "BP 152/94 at home today," the physician can respond in the same thread with a medication change, and the case manager can confirm pharmacy delivery minutes later. What used to take a day of phone tag now happens in an hour.

Caregivers in the loop

Family caregivers are often the most important — and least connected — members of the care team. Bringing them into the thread by text means they receive instructions directly, can ask questions, and confirm when medications are taken.

Everything in the record

Coordination only counts if it's documented. Every message, attachment and decision is logged to the patient record, creating a clear audit trail and reducing the need for separate documentation afterward.

Security without friction

Threads are encrypted and access is role-based. Staff see the patients they're assigned to; caregivers see only the conversations they're invited into.

Better coordination isn't about more messages. It's about the right people seeing the right message at the right time — in one place.